Shipping & Payment Info:
Welcome to Root N Rise, your go-to destination for pure, therapeutic grade essential oils! We are excited to offer you a wide range of high-quality products and are committed to providing excellent service and a seamless shopping experience.
International and Local Shipping Options:
We offer both international and local shipping options to meet the needs of our customers. Our international shipping rates are calculated based on the weight and destination of your order, and we offer a range of shipping speeds to suit your needs. For local orders, we offer a flat rate shipping fee and have options for standard and expedited delivery.
Supported Shipping Zones:
We currently ship to a wide range of countries around the world. Please contact us at info@icbsmedia.com or +1-876-221-0566 if you have any questions about our shipping zones or if you do not see your country listed at checkout.
Shipping Costs:
Shipping costs are calculated at checkout based on the weight and destination of your order. We offer a range of shipping speeds to suit your needs and budget.
Policy Around Returns, Exchanges, Damages, and Lost Packages:
We want you to be completely satisfied with your purchase from Root N Rise. If you are not satisfied with your order, please contact us within 14 days of receiving your package to request a return or exchange. We will happily accept returns or exchanges for unopened, unused products in their original packaging. We are not able to accept returns or exchanges on opened or used products.
If your order arrives damaged or if you have not received your package, please contact us immediately so that we can resolve the issue.
Order Processing and Delivery Times:
We process orders within 1-2 business days of receiving them and aim to have your order shipped within 3-5 business days. Delivery times will vary based on your location and the shipping speed that you choose.
Payment Options:
We accept a range of payment options, including credit and debit cards.
Payment Requirements and Instructions:
All payments must be received in full before we can process and ship your order. If you encounter any issues with payment, please contact us at info@icbsmedia.com or +1-876-221-0566 for assistance.
Contact Information:
If you have any questions or concerns about shipping or payment, please don't hesitate to contact us at info@icbsmedia.com or +1-876-221-0566. Our customer service team is available to assist you Monday through Friday, from 9:00 am to 5:00 pm EST.
Thank you for choosing Root N Rise as your partner in natural health and wellness. We look forward to helping you live your best, most natural life.
