Welcome to the Root N Rise return policy page. At Root N Rise, we are committed to providing high-quality essential oils and natural health products that meet the needs and expectations of our customers. If you are not satisfied with your purchase, please read the following information carefully to understand our return policy and how to request a return or exchange.
Damages and Issues:
If your order arrives damaged or if you receive the wrong item, please contact us immediately at [Email] or [Phone Number] so that we can resolve the issue. Please include your order number and a description of the issue in your email or message.
Exceptions:
There are a few exceptions to our return policy, including:
Exchanges and Refunds:
If you are not satisfied with your purchase and would like to request a return or exchange, please contact us within 14 days of receiving your order. We will happily accept returns or exchanges for unopened, unused products in their original packaging.
Refunds will be issued to the original payment method within 3-5 business days of receiving and processing your return. Please note that shipping costs are non-refundable.
Contact Information:
If you have any questions or concerns about our return policy, please don't hesitate to contact us at info@icbsmedia.com or +1-876-221-0566. Our customer service team is available to assist you Monday through Friday, from 9:00 am to 5:00 pm EST.
Thank you for choosing Root N Rise as your partner in natural health and wellness. We value your business and are committed to providing you with the highest level of service and support. If you have any issues with your order, please don't hesitate to reach out to us so that we can help you find a resolution. We hope that you are happy with your purchase and look forward to helping you live your best, most natural life.
